24/7 Customer Support | support@natsav.com

Terms and Conditions:

 

General:

Natsav appreciates the privacy of users or company sending us mails regarding advertisements or other purposes. All the mails will be kept secretive from our company. We will make sure that there is no leak of information from our end. With the recent growth in the world of internet, it is necessary that we keep the customer database as secret and do not reveal it to the other users over the internet. The confidentiality of customer info is our foremost principle and duty.

CPU, Bandwidth and Disk Usage

Permitted CPU and Disk Usage. 

Shared hosting space may only be used for web files, active email, and content of User Websites. Shared hosting space may not be used for storage (whether of media, emails, or other data), including, as offsite storage of electronic files, email or FTP hosts. We expressly reserve the right to review every shared account for excessive usage of CPU, disk space and other resources that may be caused by a violation of this Agreement or the Acceptable Use Policy. We may, in our sole discretion, terminate access to the Services or remove or delete User Content for those accounts that are found to be in violation of these Terms and Conditions and other policies. Dedicated and VPS usage will be limited by the resources allocated to the specific plan that you purchase.

Service Level Agreement:

This agreement should be rightfully followed by the users from the moment OPF (Order processing form) is effective. The agreement of service exchange will be between Natsav and the customer. The terms of SLA will apply to both the parties, i.e., Natsav and the customer. The Service Provider, that is Natsav here and the customer shall be termed as two different parties according to the SLA. The terms and conditions posted in the service level agreement shall be adhered to by both the parties; the failure in doing so can result in legal troubles for either of the parties. The customer accepts the terms and conditions mentioned in the SLA and considers the service provider as an expert in jotting down the conditions as mentioned in the OPF. The customer will also make sure that he has willfully accepted the services of Natsav after carefully reading all the conditions and terms written in the SLA and other documents. The SLA comes into practice right after the OPF is issued to the customer and both parties must agree on this term.

Information Security:

We maintain a composed team that is dedicated to keeping your info secret. We also make use of encryption technologies in order to avoid customer info being leaked to the outside world. Therefore, while paying online, the customer does not have to worry about his info being leaked. However, he must also adhere to the responsibility of keeping the info intact. For example, the customer should make proper use of username and password. The password shall be changed continuously in order to secure the info from being leaked. The right selection of password is very important as well. In case the customer info gets leaked due to customer’s mistake, then Natsav will not be taking the responsibility of the data loss.

User’s Responsibilities

You are required to comply with applicable law and have certain obligations with respect to their use of the Services. You are also required to cooperate with us and utilize hardware and software that is compatible with the Services.  In addition, you are responsible for the security of your account and its content, as well as for maintaining a backup of your content and promptly removing any malware from your account.

Third Party Websites

The Services may contain links to other websites that are not owned or controlled by us (“Third Party Sites”), as well as articles, photographs, text, graphics, pictures, designs, sound, video, information, and other content or items belonging to or originating from third parties (“Third Party Content”). We are not responsible for any Third Party Sites or Third Party Content accessed through the Services. Third Party Sites and Third Party Content are not investigated, monitored or checked for accuracy, appropriateness, or completeness by us. If you decide to access Third Party Sites or to access or use any Third Party Content, you do so at your own risk and you should be aware that our terms and policies no longer govern. You should review the applicable third party’s terms and policies, including privacy and data gathering practices of any website to which you navigate.

Price Change

The Company reserves the right to change prices, the monthly payment amount, or any other charges at any time. We will provide you with at least thirty (30) days’ notice before charging you with any price change. It is your sole responsibility to periodically review billing information provided by us through the user billing tool or through other methods of communication, including notices sent or posted by us.

Backups and Data Loss 

Your use of the Services is at your sole risk. the Company does not maintain backups of dedicated accounts or the Services purchased by you. You should not rely on the Company for backup. It is solely your responsibility to maintain backups.  the Company is not responsible for files and/or data residing on your account. You agree to take full responsibility for all files and data transferred and to maintain all appropriate backup of files and data stored on the Company’s servers.

Termination

We may terminate your access to the Services, in whole or in part, without notice in the event that: (i) you fail to pay any fees due; (ii) you violate this Agreement; (iii) your conduct may harm the Company or others or cause the Company or others to incur liability, as determined by us in our sole discretion; or (iv) as otherwise specified in this Agreement. In such event, we will not refund to you any fees paid in advance of such termination, and you shall be obligated to pay all fees and charges accrued prior to the effectiveness of such termination. Additionally, the Company may charge you for all fees due for the Services for the remaining portion of the then current term. 

Modifications in the Privacy policy:

Natsav reserves the right to alter or change or modify any term or conditions according to the circumstances. The modifications made in the privacy policy become effective from the time that they are posted online. Hence, if there is any confusion or dispute, the customer must refer to the privacy policy before making any claim.