In this blog, we have discussed how to generate a new ticket on Natsav panel we have given you simple basic steps just follow it.
Step-1: Login to Natsav panel with username and password.
Step-2: Next go to open ticket section and click on that.
Step-3: After click on that you will see an open ticket window will appear on the devices there are three types Enquiries department will show you.
#: Support Enquiries
#: Billing Enquiries
#: Sale Enquiries
Click on that you want to generate a new ticket.
Step-4: Next fill the information for generating a new ticket. These section divided into six parts given to below.
# Name: Next enter your name.
# Email Address: Enter the email address that registered on Natsav panel.
# Subject: Enter the subject that you want to generate the ticket.
# Department: Select the department.
# Priority: Select the priority.
# Message: Entered the message that you want to write regarding your ticket.
# Attachments: If you want to an attachment on ticket just choose the file from your devices.
Step-5: After doing this task click on Submit button.
Screenshot-5
After following these steps on Natsav panel you have successfully generated a new ticket.